Delivery was quick
Both orders were placed on a Friday and came back early on Saturday morning, 12 hours 51 minutes and 15 hours 19 minutes after we placed them.
Comparison
Pixelz and Pixel By Hand both edit product photos for fashion brands, but they're built differently. Pixelz is a large platform with an API, a Shopify app and AI services, and you pay a monthly subscription before you order any images. Pixel By Hand is a founder-led, fashion-only studio in the UK. You pay per image and there's no subscription.
We're one of the two companies on this page, so we've kept to facts you can check. Every Pixelz figure comes from Pixelz's own pages, checked on 9 Nov 2026, or from two test orders we placed with Pixelz in October 2026. Sources are at the bottom.
Try us on 3–5 of your images ↗Free trial of 3–5 images · No credit card
How you pay
Pixelz charges a monthly plan fee, and image orders are paid for on top of it. Its support pages list a Solo plan and a Professional plan, and its trial page shows Enterprise at $1,995 a month. Plans renew automatically unless you cancel, and its terms say billing is in US dollars unless agreed otherwise.
Pixel By Hand has no subscription and no minimum order. You pay for the images you send, in your own currency: pounds, euros, US, Canadian or Australian dollars, Swiss francs, Danish or Swedish kronor, or yen. Volume discounts start at 1,000 images a month. Our prices are on our services page.
Service
| Pixel By Hand | Pixelz | |
|---|---|---|
| Standard turnaround | 24 hours | Professional: by 9am the next morning, Monday to Friday. Solo: 48 hours |
| Rush | 12 or 6 hours | Professional: 3 hours for up to 20 images a day, then 6 hours |
| Daily volume | We regularly turn round batches of more than 500 images in 24 hours | Professional: 200 images a day. Enterprise: 500–600 a day |
| Re-edits | Unlimited revisions, included in the price | Rejected images come back within 5 hours on Professional (3 hours on Enterprise). Its support pages allow rejections for 30 days; its terms say 7 days |
| Who edits | A person edits every image and checks it against your spec. Founder-led | "A mix of AI and expert retouchers". Its llms.txt says over 50% of retouching in its Flow workflow is automated |
| Single-image ghost mannequin | Yes. No inside or neck shot needed | In our test, a single-shot image couldn't be ordered on its invisible mannequin spec (see below) |
| Ways to send images | Client login (web upload) | Web app, API, SFTP/FTPS, Shopify app |
| AI services | Not part of our standard list | AI models, AI backgrounds, AI image to video, digital twins |
| Free trial | 3–5 images, back within 24 hours with a quote. No card | 10 images over 14 days. No card |
Our test
In October 2026 we opened a Pixelz account and placed two small orders, four images in all, using its free trial images. Four images is one test, not a verdict, but this is what we saw.
Both orders were placed on a Friday and came back early on Saturday morning, 12 hours 51 minutes and 15 hours 19 minutes after we placed them.
A garment photographed once couldn't go through Pixelz's invisible mannequin spec. The order waited for a second shot to combine it with, with no message saying why.
We rejected a jacket because the rack and hanger we had marked for removal were still there. It came back fixed 33 hours 29 minutes later, against the 5-hour rejection turnaround. It was rejected on a Saturday afternoon, and it did beat the Monday 09:30 due time Pixelz showed on the order.
Our account showed prices in US dollars only, and images arrived already accepted: there was no step to approve each one before it counted as delivered.
Which to choose
You need an API or Shopify app to move images automatically, you want AI models or AI backgrounds, you send a steady volume every month, or you're happy paying in US dollars and editing to Pixelz's presets.
You shoot ghost mannequin in a single shot, your volume goes up and down so a monthly subscription doesn't suit you, you'd rather pay in your own currency, or you want a person checking every image against your brand's spec, with unlimited revisions.
Both offer a free trial without a card. Send the same 3–5 images to each and compare the finished work and how the re-edits go.
Sources
Yes. As of 9 Nov 2026 Pixelz charges a monthly plan fee, and its support page says image orders are paid for on top of the subscription fee. Plans renew automatically unless cancelled. Pixel By Hand has no subscription; you pay per image.
In our test order in October 2026, a single-shot garment couldn't be ordered on Pixelz's invisible mannequin spec: the order waited for a second shot to combine it with. Pixel By Hand makes the ghost mannequin from one photo, with no inside or neck shot needed.
Pixelz Professional delivers by 9am the next morning, Monday to Friday, and its rush option returns up to 20 images a day in 3 hours. Pixel By Hand's standard turnaround is 24 hours, with rush at 12 or 6 hours.
Pixelz promises rejected images back within 5 hours on Professional. In our test, one rejected image came back 33 hours 29 minutes later over a weekend. Pixel By Hand includes unlimited revisions in the price.
Both have free trials with no card. Send the same 3–5 images to each and compare the finished work and how quickly fixes come back.
Send 3–5 images. We'll edit them free, send them back within 24 hours and include a quote in your currency.
Try us on 3–5 of your images ↗No credit card needed